Excellent Customer Service

Champagne Edwards

6608 Chapel Bells Ct.

Las Vegas, NV. 89156

(760) 267-4013

c8smith7@gmail.com

HIGHLIGHTS OF QUALIFICATIONS

  • I am currently a US Army family childcare provider with experience in cashiering, customer service, and as a receptionist.
  • I support children’s emotional and social development, encouraging understanding of others and positive self-concepts. I am certified in first aid and CPR.

 

                WORK EXPERIENCE

 

Army Family Childcare Provider                                                                                              12/19/11-current

Family Child Care                                                                                                                                            Fort Irwin, CA

  • Maintain a safe play environment.
  • Dress children and change diapers.
  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Sanitize toys and play equipment.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Identify signs of emotional or developmental problems in children and bring them to parents’ or guardians’ attention.
  • Assist in preparing food and serving meals and refreshments to children.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.

 

Cashier                                                                                                                                 05/15/10-10/27/10

Whataburger                                                                                                                     Katy, TX

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Greet customers entering establishments.
  • Assist customers by providing information and resolving their complaints.
  • Issue receipts, refunds, credits, or change due to customers.
  • Take customer’s orders and ensure accuracy.

 

Secretary/Receptionist                                                                                                 02/17/10-03/12/10

House of Ester                                                                                                                  Houston, TX

  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries
  • Process and prepare memos, correspondence, travel vouchers, or other documents.
  • Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

 

Customer Service Associate II/Cash Office Clerk                                                07/28/08-10/13/09

Lowe’s                                                                                                                                  Tomball, TX

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Assist customers by providing information and resolving their complaints.
  • Process merchandise returns and exchanges.
  • Process credit card applications, take credit card payments, process payments over the phone, step in for head cashier when needed.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Receive, record, and bank cash, checks, and vouchers.
  • Balance the safe, prepare the deposit for the bank, keep the books accurate, do random till audits, and investigate monies missing.

 

Outside Garden Cashier                                                                                               11/24/07-07/24/08

Lowe’s                                                                                                                                  Apple Valley, CA

  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Sell tickets and other items to customers.
  • Greet customers entering establishments.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Assist customers by providing information and resolving their complaints.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Water plants, marks down plants, help customers pick out plants.

 

Lot Attendant/Cashier                                                                                                  12/14/06-11/29/07

Home Depot                                                                                                                      Apple Valley, CA

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Sell tickets and other items to customers.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

 

LICENSES AND CERTIFICATIONS:

  • I am a certified family child care provider as of 12/19/11.
  • I am certified in first aid and CPR as of 10/24/11.
  • I am certified in medical coding and billing as of 02/19/2012

 

EDUCATION

Martinsburg Institute                                                                                                    08/31/11-02/19/12

Certified in Medical Coding and Billing                                                                 Fort Irwin, CA