Charita Pangelinan-Moore
5238 Tipper Avenue, Las Vegas, NV 89122 – (702) 408-2421
E-mail: charitapmoore@gmail.com
EMPLOYMENT RECORD
Red Rock Financial Services (RMI Management)
February 2007 – Present – Trustee Sale Officer
– Serve as an liaison between the homeowners and Homeowners Association to ensure payments are collected in a timely manner
– Served as an Accounts Coordinator for over 50,000 Homeowners in the state of Nevada, Texas, Utah, Virginia; promoted to Trustee Sale Officer on November2007
– Assisting homeowners with questions/concerns regarding HOA accounts in collections
– Determining delinquency timeframe to proceed with collections
– Produce legal and non-legal documents for collections accounts
– Process incoming and outgoing correspondence to Board of Directors, Homeowners, Title Companies and Attorney’s
– Verbal and written correspondence with community managers, management companies and Board of Directors of various Associations.
– Produce, publish and post Non-Judicial foreclosures for Nevada and Texas
– Prepare and record Non-Judicial foreclosure deeds
– Establish Payment Agreements for homeowners
– Assist and prepare Payoff demands for Title Companies and Lenders
– Process partial and paid in full payments for accounts with an HOA foreclosure sale
– Maintain and managed all Non-Judicial foreclosure calendar, postponements and sale set
– Performed skip trace, bankruptcy and military search
ReMax Associates – Henson Group
August 2006 – December 2006 – Foreclosure Researcher/Specialist
– Assisted Realtor with new listings, opening escrow, inputting and organizing MLS listings (publishing into MLS, updating and organizing files)
– Obtained information from buyer’s and/or seller’s for new listings or short sales
– Request payoff and reinstatement figures from Lenders and attorney’s
– Researched Notice of Defaults recently recorded
– Entered new clients and maintained over 30,000 into database
– Performed skip trace
Merit Realty (Foreclosure Department)
February 2004 – August 2006– Researcher Supervisor
– Served as Researcher Representative; to get in touch with homeowners in default
– Promoted to Researcher Supervisor on November 2004
– Scheduled and prioritized research teams of 3 members daily tasks
– Publish Property information into Company website
– Manage and update Goldmine 6.5 database of over 20,000 customer page
– Assisted Realtors with new listings (inputting, updating and organizing MLS listings)
– Research foreclosure properties for 3 major cities daily
– Maintain a hard copy base of over 10,000 properties
– Assisted Escrow department with any information needed (request payoffs, order resale packages, obtain reinstatement figures, etc.)
– Performed skip trace, bankruptcy, defaults, auctions, divorces, probates, obituaries research
SKILLS
– Microsoft Windows XP – Proprietary Software: Connect, CamAcct, CollectIt
– Microsoft Office (Word, Excel and Outlook) – Ability to learn new software
– Adobe Acrobat – Detail oriented, motivated, flexible and punctual
– Customer Service – Consistent and accurate
– Meet deadlines
ACADEMIC ACCOMPLISHMENTS
High School Diploma – Guam Vocational High School, Graduated December 1998
**REFERENCES AVAILABLE UPON REQUEST
