Charita resume

Charita Pangelinan-Moore

5238 Tipper Avenue, Las Vegas, NV 89122 – (702) 408-2421






Red Rock Financial Services (RMI Management)

February 2007 – Present – Trustee Sale Officer

–          Serve as an liaison between the homeowners and Homeowners Association to ensure payments are collected in a timely manner

–          Served as an Accounts Coordinator for over 50,000 Homeowners in the state of Nevada, Texas, Utah, Virginia; promoted to Trustee Sale Officer on November2007

–          Assisting homeowners with questions/concerns regarding HOA accounts in collections

–          Determining delinquency timeframe to proceed with collections

–          Produce legal and non-legal documents for collections accounts

–          Process incoming and outgoing correspondence to Board of Directors, Homeowners, Title Companies and Attorney’s

–          Verbal and written correspondence with community managers, management companies and Board of Directors of various Associations.

–          Produce, publish and post Non-Judicial foreclosures for Nevada and Texas

–          Prepare and record Non-Judicial foreclosure deeds

–          Establish Payment Agreements for homeowners

–          Assist and prepare Payoff demands for Title Companies and Lenders

–          Process partial and paid in full payments for accounts with an HOA foreclosure sale

–          Maintain and managed all Non-Judicial foreclosure calendar, postponements and sale set

–          Performed skip trace, bankruptcy and military search


ReMax Associates – Henson Group

August 2006 – December 2006 – Foreclosure Researcher/Specialist

–          Assisted Realtor with new listings, opening escrow, inputting and organizing MLS listings (publishing into MLS, updating and organizing files)

–          Obtained information from  buyer’s and/or seller’s for new listings or short sales

–          Request payoff and reinstatement figures from Lenders and attorney’s

–          Researched Notice of Defaults recently recorded

–          Entered new clients and maintained over 30,000 into  database

–          Performed skip trace


Merit Realty (Foreclosure Department)

February 2004 – August 2006– Researcher Supervisor

–          Served as Researcher Representative; to get in touch with homeowners in default

–          Promoted to Researcher Supervisor on November 2004

–          Scheduled and prioritized research teams of 3 members daily tasks

–          Publish Property information into Company website

–          Manage and update Goldmine 6.5 database of over 20,000 customer page

–          Assisted Realtors with new listings (inputting, updating and organizing MLS listings)

–          Research foreclosure properties for 3 major cities daily

–          Maintain a hard copy base of over 10,000 properties

–          Assisted Escrow department with any information needed (request payoffs, order resale packages, obtain reinstatement figures, etc.)

–          Performed skip trace, bankruptcy, defaults, auctions, divorces, probates, obituaries research




–          Microsoft Windows XP                                                                                           –       Proprietary Software: Connect, CamAcct, CollectIt

–          Microsoft Office (Word, Excel and Outlook)                                             –       Ability to learn new software

–          Adobe Acrobat                                                                                                             –       Detail oriented, motivated, flexible and punctual

–          Customer Service                                                                                                       –       Consistent and accurate

–          Meet deadlines




High School Diploma – Guam Vocational High School, Graduated December 1998