David Fukino, Jr. To Human Resources, With pleasure and anticipation, I present to you my credentials as I humbly seek a position in which people are encouraged to learn and excel, in an environment to which I will thrive. My background encompasses a wide range of skills transversely in Customer Service, Management, Sales and Technical Support; to this dedication, I have had four well-established years of experience with one of the Nations Largest Mobile Carriers & a proven track record of expertise and leadership standards. With my Expectations in standards of policies and procedures, I would work hard to ensure the Job is done right. I am experienced at streamlining processes that ensure jobs are done with the highest Integrity by definition. I can function excellently in stressful environments, and posses the enthusiasm to efficiently get the job done. With my Leadership, this company would gain: • A highly accomplished individual with exceptional drive, motivation and multitasking abilities, who cares for both the customers’ and the companies’ strive for excellent performance. • An efficient worker who has successfully completed many projects on time, including sales & Marketing ideas, which have helped the growth of multiple companies; • A solid performer with a track record of accomplishments including the “Top Spot” performer for Hawai’i district; along with an excellent Mystery Shop Record of 100% 5 times in a row (+); • And a proven leader who has coordinated exquisite functions throughout the company to ensure The success of any company’s future… I’m certain my résumé will highlight the skills and strengths and that best match your requirements; A Challenging and stimulating environment such as this, will be an excellent place to employ my strengths. Thank you for your consideration. Sincerely, David Fukino, Jr. DAVID FUKINO JR. 5060 S. Rainbow Blvd. Las Vegas, NV 89118 Contact # (808) 216-6203 E-Mail: david.fukino@gmail.com OBJECTIVE A positive career path though Sales, Management, Customer Service & Hospitality WORK HISTORY Dec 2011 - Current Outsource Telecom - Comnet Communications / Awarepoint Network Engineer Tech Lead - Hawai`i & California • Installing and creating a Private Network in Hospitals that triangulate the location of Assets. • Leading a team of individuals who locate inventory assets within a hospital, and tag the assets with Locator, and provide the client with assisted real-time online software solutions. • Completing Daily Reports, Timesheets & Journals that document work productivity while on a Self-Managed remote project. July 2010 - Dec 2010 Workforce Logic - Clearwire National Retail Account Executive • Selling New and Existing Clear 4G Wireless Internet Services to Customers • Create and develop new online CRM Database for Clear reps to manage time, submit their New subscriptions’, and daily reports to the management team. Feb 2007 - May 2010 Go Wireless - Wireless Consultant (2 Years) / Store Manager (2 Years) Store Locations Pearl City, Kapolei, Kailua, Mililani, Hawai’i Kai, Kahului, Kihei, Lahaina , Kona • Effectively ensuring that policies and procedures have been adhered to and/or met. • Daily Operations, which include, Cash Handling, Inventory, Using the ADVISE sales process. • Assisted the DM with my highly recognized talents in spreadsheets, reports, and in other areas. • Continually strived to achieve and exceed the goals that were set each month. • A solid team player. Adaptable to each new leadership that came our way. Sep 2006 - Sep 2006 Remedy & E-Search Hawaii - Servco Inc. & Mar 2006 - Jun 2006 Hawaiian Telecom - I.T. Desktop Support / Data Center Engineer Assistant • Executing pro-active duties to insure that customers as well as employees have full connectivity and are able to perform their duties adequately. • Deployment of new desktops to users in HT. Along with, repairing and refurbishing of various printers, faxes, monitors, desktops and other peripherals. • Encompassing a sanitary environment, by re-organizing the Data-center and storage room to fire code standards. Along with providing extensive inventory data of their recovery assets. • Assisting data operations with network recovery and operations management. Jul 2005 - Dec 2005 Lava Express dba DHL Danzas Air & Ocean (Now DHL Global) Logistics Specialist • Calculation of different metric measurements to standard units • Initializing and utilizing personal methods of completing various work tasks • Developed a high fruition of teamwork with everyone in the office Mar 2005 - Jul 2005 Manpower Customer Service / Lava Express dba DHL Danzas Air & Ocean (Now DHL Global) • Operating a multi-line phone and answering phone calls in a timely manner • Assisting customers with shipping needs and ensuring the best possible customer service to secure business whether big or small • Document filing and re-organization of office files • Enhanced many of their methods and procedures to standard business levels Jun 2004 - Mar 2005 Hawai’i Pacific Teleport Network Operations Center/N.O.C. Technician • Assisting customers with products and services providing the best value in satellite Communications • Utilizing Instant Messenger to communicate with countries abroad in troubleshooting their Complex networks • Consistent problem solving Work History Continued: Jan 2004 - Mar 2004 Manpower Warehouse - HOPACO • Performing proper packing procedures when creating orders • Ensuring proper shipping procedures for all orders. Jan 2002 - Oct 2002 YMCA of Honolulu - Mililani Branch Office Administrative Clerk • Operating a multi-line phone and answering phone calls in a timely manner • Providing customer service for participating club members • Collecting personal financial information • Creating member identifications • Creating ways to market and expand our programs, as well as profit margins within the company Aug 2001 - Jan 2002 YMCA of Honolulu - Mililani Branch “Creative Kidz” Math and Reading Specialist A+ Group Leader (Mililani Mauka Elementary School) Jun 2000 - Aug 2000 Publix Supermarket - Clermont, Florida Customer Service Associate (Summer job) • Maintain store inventory through stock and replenishment • Provide excellent customer service Jun 1996 - Jul 1999 Toya / Fishes on Wheels - Family owned business in Waipahu Customer Service Associate • Executing cashier and customer service responsibilities • Produce & Fish Cutter • Performing dishwashing duties • Processing and coordinating catering orders • Maintain area cleanliness and sanitation EDUCATION Apr 2004 - Apr 2006 Remington College - Honolulu Campus Degree: Associate of Applied Science Major: Computer Networking Technology • Honor Graduate • President’s List Award (3.7 to 4.0 GPA) - 4 Quarters • Perfect Attendance Award - 5 Quarters Sep 1997 - Jun 2001 Mililani High School - Mililani • High School Diploma • High Honors Student • Cumulative Average GPA. 3.867 PROFESSIONAL REFERENCES Hiwa Vaughan Private Educator for Hawaiian Arts 808-853-9224 Kay Kaneakua Sales Lead for Oceanic Time Warner 808-454-7248 Hoku DeFeo Personal-Shopper for J.Crew 808-949-5252 Lei Ikegami Best Buy Mobile Specialist 808-342-9093 Other References Available Upon Request
Category: Resumes