work starts 2/12 SUNDAY

compensation : $10 per hour

Must have great sales experience & skills

please email your resume & 2 recent photos  to :   ANNEATL@HOTMAIL.COM

EMPLOYMENT:

1.  Prestige Cars Syria (Porsche Center Damascus)

            (July. 10. 2008 till today)

    Duties:  After Sales Manager

A) Essential
Duties & Responsibilities can be summarized as following:

v  Foundation Stage for after sales department:

• Conduct
  material price surveys and analyze data for best suppliers (workshop equipment,
  technician tools, and furniture’s. Ext).
• Conduct
  surveys and contact contactors to get the best prices to start the
  constructional stage.
• Interview
  and recruit the after sales department employees and trained them in their job
  related duties.
• Carry
  out supervisory responsibilities in accordance with the organization’s policies
  and applicable laws Responsibilities including department planning, assigning,
  directing work, appraising performance, rewarding employees, addressing
  complains and resolving problems.
• Analyze
  and control expenditures of division to confirm budgetary requirements.
• Plan
  office and Service Center layout, and initiates cost reduction Programs.
• Plan,
  develop and implement organization, policies and goals (Service, Parts).
• Coordinate
  activities with other divisions and departments such as, finance, internal
  audit, credit and collections, human resources, planning, sales, marketing, IT,
  administration, and development to effect operational efficiency.
• Conduct
  weekly management meetings within the after sales department and quarterly with
  divisions and departments’ heads to establish and review program Organizational
  policies, to coordinate functions and operations between divisions and
  departments, and to establish responsibilities and procedures for attaining
  objectives.
• Analyze
  division budget request to identify areas in which reductions can be made,
  economics trends for consideration by the management team.
• Direct
  and coordinate promotion of products and services performed to develop and
  increase the share of our market and obtain a competitive position in
  automotive industry.
• Define
  the local market targets for parts and service with the company management and
  set an action plan.
• Review
  technical and professional publications, articles, and abstracts to stay
  abreast of technical and Professional developments in automotive industry.
• Enhance
  Service, Parts, and sales Departments and their synchronizations.
• Study
  market requirements and develop our workshop as required.

B) ACCOMPLISHMENTS:

• Achieve a high level in After-Sales Services in
  local Market referring to our CSI database.
• Enhance skills of service and parts’ staff through
  utilization and training.
• Increment in Service Sales on yearly bases by 85%
  (minimum).

2.    Syria
TOYOTA, LEXUS & DAIHATSU   ALJ- Abdul Latif Jameel Co. Ltd. (Al-Saady CO. For Trading Business-LTD
Syria.)                                                           
(Dec. 2005 – June. 2008)

DUTIES:       

1-      Training Manager :

• Plan, develop and implement annual training
  plan according to Toyota way.
• Set annual plan for on the job training.
• Conduct annual technician’s classification
  and certification examination.
• Conduct annual service advisor
  classification. ( TSA )
• Assist and maintain technical support for
  service workshops in main center and branches and strengthen field fix
  operations.
  • Analyze workshops’ needs from training
    department and set an action plan for immediate support.
  • Manage fix it right first time program.
  • Manage Toyota Technical Education Program.
    (T-TEP).
  • Manage Toyota Service Management program.(
    TSM Kodawari)
  • Conduct technical courses: Engine, Chassis,
    and Electronics.
  • Conduct new TSA21 courses.
  • Conduct sales training to enhance sales’
    staff skill level and utilization ( NCF)

2-      Quality Assurance Manager & Technical Support 

• Manage department and overall expectations pertaining to setting
  standards for quality and accurate plan.
• Ensure delivery against QA department goals and objectives, i.e.
  Meeting commitments and coordinating overall quality assurance plan.
• Provide necessary definition, development and deployment of product
  quality assurance strategy, addressing all phases of processing development.
• Directly supervise quality
  assurance team, quality assurance engineers and testers including the
  preparation and delivery of staff performance, evaluations and career
  development activities.
• Establish and maintain policy for documentations of all procedures.
• Implement ongoing quality improvement processes working with our teams.
• Responsible of creating task and checklists for software deployment.
• Manage the planning and execution of vehicle testing, including all
  associated procedures to meet committed delivery dates and time to our client.
• Sometimes testing most of the vehicles coming off the workshop and
  check if they meet the standards.
• Maintain follow up our customers’ feedback on our service and provide
  the level of quality and service assurance that the customers feel they
  deserve.
• Assist service workshops in major cities (Aleppo,
  Tartous, Homs, and Damascus) to solve any technical or management problems they
  may face via hotline.
• Manage FTR and submitted to Toyota
  representative office.

3.   Shell
Auto-Service Department:                                                (Feb 2004
– Sep. 2005)

Westmont, IL, U.S.A

DUTIES:        Mechanical Auto repair Center

Service Manager  

-
Manage daily operations of medium-sized automobile repair shop and
conduct repairs ranging from simple to very complicated on many brands of
automobiles (Japanese, American, and German)

- Ensure proper utilization of workshop Facilities and maintain
equipment   in proper working                   condition.

-  Execute Service promotional
campaigns & monitor competitors’ labor rate & activities.

-  Conduct material price surveys
and analyze data for best suppliers.

-  Ensure tidy workshop and
disposal of unwanted materials.

-  Follow up with parts Suppliers
for procurement of materials.

-  Receiving clients listen to
their requests conduct correct diagnosis of technical problems, and writing
repair orders.

-  Train new technicians in job
related duties.

-  Train department staff to
achieve perfect customer satisfaction and an excellent service.

-  Ensure that all repairs are
carried out within promised delivery time and date, estimated cost and
additional approval.

-  Inspect and test drive vehicles
on which repairs were performed.

-  Explain to clients the details
of work that had been done, charges, and replacement parts.

4.   Star Motor Work

(Jan 2002 to Jan. 2004)

Luxury Automobile Brands (Mercedes, BMW, Jaguar, Rang Rover, Porsche,
Cadillac, Bentley, Chevrolet)

Downers Grove, IL, U.S.A

DUTIES:  Sales Consultant (Pre-owned
Department)
-  Sold verity of automobile
brands
-  Handle automobile registration
procedures and insurance paperwork for our clients.
-  Provide customer service.
-  Inspect vehicles prior to sale
(inspect used autos and make repair recommendations).

EDUCATION:

§  Universal
Technical Institute (UTI) – Glendale
Heights,IL,USA

Diploma in
Automotive and Diesel Technology.
Graduated: July, 2005.

1,980 credit hours.

§  Universal
Technical Institute (UTI) – Glendale Heights, IL, USA

Toyota and
Lexus TPAT, Toyota Professional Automotive Technical Program.

Graduated:
October, 2005.  Training included 300 hours in the following Subjects:

• Toyota Systems
  021- Technical Introduction of Toyota theory (KAIZEN) Continuous Improvement.
• Toyota
  and Lexus Systems 623 – Electrical
  Diagnosis and Repair.
• Toyota
  and Lexus Systems 652 – Body
  Electrical Diagnosis.
• Toyota
  and Lexus Systems 852 – Engine
  Control Systems I.
• Toyota
  and Lexus Systems 452 – Suspension,
  Steering and Handling Systems.
• Toyota
  and Lexus Systems 262 – Automatic Transmission.
• Toyota
  Systems 752 – Air
  Conditioning and Climate Control.
• Toyota
  Systems 302 – Manual Transmissions.
• Toyota
  Systems 552 – Brake
  Systems.
• Toyota
  Systems 256 – Toyota Hybrid Systems.

CERTIFIED
LICENSES:

• Certified
  Toyota Dealer Evaluator,   Awarded by Toyota Motor Corporation. 
• Certified
  ASE (Automotive Service Excellence) USA, A5
  Brakes system.
• Certified
  ASE (Automotive Service Excellence) USA, A6
  Electrical/Electronic system.

TRAINING:

•    Hi-Tech.
  Diagnosis Training Course:

Certificate issued by TOYOTA
MOTOR CORPORATIN Bahrain Training Center.

• Common Rail Diesel Engine
  (Certificate issued by TOYOTA MOTOR CORPORATIN Bahrain Training Center)
• Instructor Course + Team21 Pro
  Technician (Certificate issued by TOYOTA MOTOR CORPORATIN Bahrain Training
  Center)
• TSM ( Toyota Customer Service
  Workshop Management ) (Certificate issued by TOYOTA MOTOR CORPORATIN Bahrain
  Training Center)
• New TSA21(Toyota Service
  Advisor) program instructor course (Certificate issued by TOYOTA MOTOR
  CORPORATIN Bahrain Training Center)
• Body Electrical System Lexus
  LS430,GS300 (Certificate issued by TOYOTA MOTOR CORPORATIN Bahrain Training
  Center)
• New Car Features 2008 ( Corolla
  , Land Cruiser , FJ cruiser ) (Certificate issued by TOYOTA MOTOR CORPORATIN
  Bahrain Training Center)
• NVH (Certificate issued by
  TOYOTA MOTOR CORPORATIN Bahrain Training Center)

• New Car Features 2008 ( Lexus
  LX570 ) (Certificate issued by TOYOTA MOTOR CORPORATIN Bahrain Training Center)
• Hybrid technology and High
  voltage safety ( Cayenne E2  )
  (Certificate issued by PORSCHE TRAINING   CENTER IN DUBAI )

CONFERENCES
& JOB ORIENTATION:

• Participated PORSCHE PAG /
  Lunching for the new Cayenne 2011/ Leipzig -Germany.
• Participated PORSCHE PAG /
  Porsche Importer Operations Meeting 2010 / Stuttgart, Germany.
• Participated
  Management Orientation conducted by PORSCHE PME- Dubai.
• Participated
  Management Orientation conducted by PORSCHE Beirut – Lebanon.

REFERENCE:         1- Mr. Fares Kahfee

General Manager / Service Div. / Toyota, Lexus
& Daihatsu

Abdul Latif
Jameel Group – Damascus, Syria

2- Mr. Nezhat
Saleh

Group
After Sales Manager / Audi &Volkswagen

Karkour
Trading Company – Damascus, Syria

3- Mr.
Dirk Linden

Regional
After Sales Manager

Porsche Representative Office (Middle East
and South Africa) – Dubai, UAE

4- Mr.
Raphael Assaad

Managing Director

Porsche Center Damascus, Syria

5- Mr. Nasr
Jerodee

Deputy
Managing Director.

Porsche
Center Damascus, Syria

LANGUAGES:         Fluent in English and Arabic / Reading,
Speaking and Writing

PERSONAL DATA:               

• Nationality : American
• Date of birth : 14/08/1980
• Marital status : Married
• Permanent Address : 612 Citadel Dr. Westmont 60559,
  IL , USA
• Temporary Address: Damascus Syria– Dummar Project,
  Island 24

Building 36, Floor No. 3, Apartment
# 2

• Mobile phone:     + 963 956 452 413
• Resident Phone:  + 963 945655196
• E-mail : sharif_porsche@yahoo.com

(323) 332-8886 cellular phone

(323) 293-4627 message phone

Codii2009@gmail.com

Objective:          To obtain a career in an institution where growth is measured by ones performance and abilities

Availability:      Immediately

Key Skills:           Microsoft Office (Word, Excel, PowerPoint and Access), People Soft, Saturn, Sabre IR Channel,
Immigration Professional and Internet Explorer (research).

Education:          June 2000 – St. Bernard High School
9100 Falmouth Avenue Playa Del Rey, CA; high school diploma received.

Fall 2003 –  University of Phoenix online
studying organizational leadership; graduation pending.

Work Experience

ComputerScience Corporation

Temp. –  Full Time

2100 E.
Grand Avenue
El Segundo, CA
June 2006 – October 2008

Legal Administrative Assistant

• Support  to the immigration council and
  staff re: Visa sponsorship
• Provided updates and request to the
  applicants re: their application via email & telephone
• Record maintenance of all hard and soft copy
  files
• Created a color coding system of files that
  required upcoming attention via Microsoft excel

Pinnacle Travel Services

Full Time

El Segundo, CA
October 2005 – March 2006

Travel Counselor

• Provide information to the American Express
  Platinum cardholders re: Air, Car and hotel
• Tracking notes of initial conversation and
  what the caller was advised of re: rules and regulations for ticketed and
  non- ticketed purchases, car rentals and hotel cancellations
• Quotas were made weekly for the travel
  counselors to adhere

Northrop
Grumman

May 2003 – January 2005

NG Integrated Systems
Full Time

Palmdale, CA
Security Clerk II

• Provided tracking information of employees
  and their  B2 security briefings and scheduled updates
• Filing and record maintenance of hardcopy
  files
• Input PowerPoint images for the security
  education briefings

NG Space Technology
Full Time

Redondo Beach, CA
Security Specialist

• Provide support to the investigators of the
  space tech. campus
• Surveillance of video cameras
• Administrative support included tentatively
  accepting the call for the complaint, assigning reports to one of the
  three investigators and hard and soft copy record maintenance.

NG
Space Technology
Full Time

Redondo
Beach, CA
Security Customer Service Rep.

• The first contact of the company whose
  responsibilities include issuing badges, providing information (i.e.
  notify employee of a visitor or visitor of building location)hard and soft
  copy record maintenance on individuals that occupy the temporary badges.
• Multiple post changes  if on-call

Sees Candies
Full Time

Culver City, CA
Customer Service

October
1999 – March 2003

• Cash Handling/ Cashier
• Sales, samples, Service

5429 Ovando Way

Las Vegas Nv,89122

(702) 586-8257

donald.cunningham77@yahoo.com

Objective: To use my current Military Maintenance and 15+ years in the IT/Office skills to assist

                   My prospective employer achieve there business goals.

Qualifications:

OshKosh Certified / Trained on the new M-ATV Armored Vehicle.

Navistar Certified / Trained on the Maxpro single/dual armored Vehicle.

Current Experience on the new OshKosh Hemmit Wrecker

Generator Experience , Cummings,Perkins,Cat

Hvac Experience , Vehicle A/C Systems , Industrial Systems.

ASV,Pandur 4×4 and 6×6 Experience.

I have Experience with the following Engines. Cummings, Detroit Diesel, Caterpillar, Mercedes Benz

Transmissions, Allison, General Electric

Previous Supervisory experience

Experience: US Army/ USMC DOD Contractor

AGS/AECOM

1/30/2009 – Present

Afghanistan

Lead Mechanic

Allied Trades installing aoa and full vehicle maintenance and repair. I also am currently working on Mrap, vehicles , RG31A1,A2,Maxpro,Cougar 4X4 and Jerrv 6X6  doing full suspension repair and replacement, Annual Services, all battle damage to vehicle body To include all electrical and Hyd  repairs. I also work on the M114, S and M1151 doing Annual Services, full suspension repair and replacing and any other work required. I also do R134 AC repair/service.

I also have been working on Cat heavy equipment, Graders, bulldozers etc. I also have experience with John Deere 150KW diesel generator service and repair.

Gould Global Associates

2/16/2008 – 12/10/2008

Contractor for General Dynamics Land Systems Division Europe

Pandur AGMS / Stryker Program Lead Mechanic

Duties are to provide full reset program duties on the Pandur 1 vehicle for the US Army

In Vienna Austria. My duties are to rebuild or repair all vehicle components, engine, transmission repairs or overhaul. I also repair all hydraulic, electrical wiring harness, all electrical boxes and drivers instruments controls. I also do all armor repairs and upgrades. This is a full 6 wheeled vehicle rebuild.

Lear Siegler Inc

1/13/2006 – 2/15/2008

DOD Army Contractor

Camp Liberty Baghdad Iraq

Main battle Tank Repair Master Mechanic, QA/QC Inspector

I am currently the QA/QC inspector for the LSI track team performing all acceptances

Inspections, in progress inspections and final vehicle inspection. Using DA Forms

DA2407, DA2404, DA5980, DA5999. As a Mechanic and also assistant Master Tech

I am responsible for training all new employee’s, I perform all -10 thru -40 levels

Scheduled/Unscheduled Maintenance on the following family of tracked vehicles.

M1A1, M1A2SEP, M88A1, M88A2, M109A6, M99A2, M113A2, M113A3, M2A3

And M577A2, M577A3. Maintenance performed is all services hull and -10 Level Turret maintenance,

I also perform all Hydraulic, Electrical, Fuel, and Suspension Repair/Replacement/Troubleshooting

Needed to release the vehicle to the using unit Fully Mission Capable.

MWO

Camp Al-Asad Iraq

Duties included installing Add on Armor, Fire suppression Kits, Seat Belts on ARMY/MARINE Corps

M998, M114 Humvee Vehicle’s.

Heavy Wheeled Mechanic

Al-ASAD Iraq

My Duties as a heavy wheeled mechanic included Engine, Transmission, Suspension removal and

Installation. I also did major suspension replacement in accordance with Oshkosh FSR Recommendations

On The HEMET/PLS Vehicle’s. Other duties included Electrical, Hydraulic, Fuel system troubleshooting, repair and replacement. I worked on the following ARMY Family of Heavy Wheeled Vehicle’s.

M984, M985, M977, M978, M983, M1120, M1074, M1000 Hemet Trailer. I also performed Maint on refueling Trailers. All Work and Safety Precautions are to return the vehicle to the using unit in Mission Capable Readiness.

Wal-Mart

2/2005 – 1/2006

Colorado Springs, CO

Overnight Stocker/Support Manager

Customer Support Manager

My duties at Wal-Mart as a night time Stocker/Supt Mgr was to insure all merchandise was stocked in a timely manor, I also was responsible for supporting the night time staff and Mgt in completing our nightly mission completed. I also supported my co-workers in there area’s of responsibility

To assure us all completed on time. As a Customer Support Manager I was responsible for all cashiers on duty ranging 20 employees per shift in regards to there breaks, meals and end of shift replacement.

I was heavy involved in all currency tracking and collection before, during and at shift change. I interacted very heavily with customers on a daily basis in helping them with all there questions and needs and complaints.

Spherion

Colorado Springs, CO

3/2003 – 1/2005

IT/Helpdesk Specialist / Shift Lead

My duties were to support a World – Wide Customer base on the following Platforms, HP3000 MPE, 1/

HP UNIX, HP Windows Servers. My responsibility was to serve HP customers on the Mainframe Servers

On Finance, Order Processing, Shipping Receiving and HR Applications. I also supported the Windows customers with Outlook, MSACCESS, Printing and application issues.

As Shift Lead I was responsible for all agents receiving and owning all incoming trouble tickets within our customers issued deadline’s , To include resolving all customers needs,compalints and other related issues.

Hewlett – Packard / Agilent Technology

Palo Alto, CA / Colorado Springs, CO

4/1989 – 2/2003

System Administrator

My duties at HP/Agilent was a Computer Operator and worked my way up to a Systems Administrator

For our HR, Finance, Order Processing and Invoicing. I supported our World – Wide customer base

From Database Administration/Analyst Role. I performed Project Management duties for 5 years in projects ranging from 1.5 million dollar budget to convert our Payroll and Order Processing Applications

From the IBM to HP Platform. I worked on a team of 15 people re-writing and creating new programs and applications.

I also have 5 years Experience in Direct – Hiring Recruiting for Summer Seeds and Fulltime Employee’s

For our HR & Finance departments to include Programmers and Application Support. During my Career

At HP/Agilent I performed many duties to include Manager of the OMS Team of 10 People around the world during out transition from HP to Agilent. I have Database Administration, Programming, and JCL

Creation and System Design and Building. I used all Microsoft Office Products on a daily basis, Microsoft Word, Excel Spreadsheet, Outlook Mail, MSACCESS, and Power Point.

FMC Corporation

San Jose, CA

1/1985 – 4/1988

Test Track Mechanic

At FMC I was responsible for all final Assembly checks for the M113 Family, AAVP7, C7, R7 and

MRLS, Bradley. As a test track Mechanic I finished all outstanding issues from the assembly to include repairing all defects found by the FMC QQ/QC Inspector. Engine,Transmission,Hull and Turret problems with Electrical Wiring Harnesses , Fuel Systems , Hydraulic Systems , Instrument Panels and Drivers

Compartment. All work performed complied with FMC & Government Inspection Requirements. I was also responsible for breaking in all finished vehicles prior to lot inspection by the Decaspro Government inspectors.

United States Marine Corps

11/1975 – 11/1984

MOS 1833

RANK E5

I was an Amtrak Crewman / Mechanic on the LVTP7 now called AAV’S, I was also an instructor

At the AAV School at Camp Pendleton CA, Other duties while I served were as a Platoon Leader.

I was awarded the Good Conduct Award and Star for second award, schools Attended were 1833

Crewmember course, NCO Leadership Course, Advance Life Saving School. I was also an Expert

At Marksmanship 7 years in a row. I attended many classes over my career related to Maintenance

In the 1800 Field.

Education

Saint Louis High School                                                                                Graduated 1977

San Jose City College

COBOL Programming                                                                                       GPA: 3.5 1989

Deanza College                                                                                              GPA: 3.5   1990/1992

Pascal Programming, English,  C+ Programming

Foothills College                                                                                            GPA: 3.5 1992/1994

Business, UNIX, US History 1, 2, English, Math Algebra, Philosophy

Accounting 1, 2                                                                                              

MAJOR

Business / Computer Science

References Available Upon Request

Join our team of representatives with this Business Opportunity, become one of the team.  

Enjoy the support and leadership from others.  Learn to lead by example.

As The CEO of Your Business,  you will require:

**  Good communication skills

**  Be willing to learn the system

**  Ability to follow instructions

**  Computer and phone skills essential

The applicant must be of a relaxed nature, with ability to have fun and

embrace the Product Line and Knowledge.

ACT NOW:  www.aStep2Success.com

To Your Success!

Responsibilities:

• You will be given a specific “shopping scenario” to follow during a visit to a designated luxury retail store in Las Vegas.
• After visiting the store, you will be asked to complete a brief questionnaire about your experience.

Required background:

• Age: 25-55
• Experienced luxury shopper / exposure to luxury brands (mystery shopping experience not required)
• Access to a computer/internet
• Strong writing skills
• Trustworthy
• Very detailed with a good memory (you will need to provide specific examples from your shopping experience when completing the questionnaire)
• Access to transportation for store visit

Compensation: between $70 and $110 depending on shopping scenario.

For more information about mystery shopping, please see our website: www.dmsfrance.com

If you are interested, please respond to this ad with your resume and a phone number where you can be reached.

This is a great way to earn some extra money without much time commitment!

6049 Shallow Springs Street

Las Vegas, Nevada 89130

(406) 560-5788

hmshawn2000@gmail.com

computer software development / programmer

PROFILE Acompetent,skilledandfocus-drivenprofessionalwithover14yearsofexperience.

Expertise includes – Software Development; Internet e-Commerce; Systems Administration

Effective decision-maker; able to quickly evaluate available alternatives in a logical manner.

Languages – Java, PERL, PHP, SQL, HTML, C/C++, Cobol, XML, JavaScript, JSP, JSP Struts

SoftwareApplications-Linux/Unix,Windows,.nettechnology,Apache,Oracle,Informix,IIS,Sybase,MySQL

PROFESSIONAL EXPERIENCE – INFORMATION TECHNOLOGY

1998-2003 INFORMATIONSYSTEMSCONSULTANT

TALLAN INC., Corporate Headquarters – Rocky Hill, Connecticut

INTERNATIONAL RECTIFIER, Los Angeles, California

• Performed a diverse range of responsibilities to include, but not limited to: writing a desktop tool application for engineers for design purposes of circuit boards components while offering effective software solutions; all of which resulting in highly efficient and smooth flowing computer operations. Languages utilized Microsoft .net technologies.

KINKO’S, Dallas, Texas

• Member of team creating software package resulting in clients’ ability to upload a Word, PDF or Image document and subsequently print at a Kinko’s branch. Developed an application called KAAP, a management tool for Kinko’s corporate chain of command for interdepartmental communications purposes.

ACTIVATE INC., Seattle, Washington

• Wrote application for Webinar interactive communications of end-users utilizing Java, JavaScript and Java Applets; included ability to post questions to audience and aggregate feedback.

NETWORK APPLIANCE, Sunnyvale, California

• Built a robust and feature-rich e-commerce website encompassing comprehensive development of entire infrastructure and business objects utilizing Java. Designed and built database utilizing Oracle.

1997-1999 SENIORSOFTWAREDEVELOPER

HYPER PORTALS LLC , Beverly Hills, California

• Created search engines based on specific product searches, including comprehensive database design and automation, robots, e-mail marketing and administrative tools. Developed a multi-threaded book-pricer system locating prices of books on multiple sites.

RECENT PROFESSIONAL EXPERIENCE

2003-2011 GENERALMANAGER/OWNER

BROWN DERBY (2003-2011), Anaconda, Montana

• Bottom-line food and beverage management responsibility encompassing all aspects o restaurant operations, including overseeing both productivity and performance for a staff of 20.

EDUCATIONDEVRYINSTITUTEOFTECHNOLOGY,Pomona,California

BachelorofScience-ComputerInformationSystems(1998)

MILITARY UNITEDSTATESMARINECORP,HonorableDischarge(E-4)

InformationSystemsManagement/EngineerEquipmentOperator

Deployments – Desert Shield, Desert Storm

Jesse J. Ochoa
5370 Craig Rd Apt 1252
Las Vegas, NV, 89115
Phone: (702) 606-3299
Ochoajesse27@rocketmail.com

Objective: To secure a position where I can use my skills and hardworking ability, to benefit my employer and be of service to others

Summary of Qualifications:

• NREMT I/85 certified 8/31/2011
• Bilingual / Spanish
• NIMS ICS 100
• NIMS ICS 200
• AHA CPR certified 12/2009-12/2011
• Proficient in Microsoft Word, PowerPoint, & Excel

Education:

• College of Southern Nevada 2010, EMT-Basic graduate
  • GPA: 4.0
  • 24 hour ER clinicals
  • 8 hour Mental hospital clinical
  • 24 hour Field rides
• College of Southern Nevada 2011, EMT-Intermediate graduate
  • GPA: 3.5
  • 24 hour ER clinicals
  • 12 hour Respiratory clinical
  • 24 hour Field rides

References available upon request

Dedicated to providing a pleasurable dining  experience  with natural poise and friendly demeanor.

Service Profile

• Outgoing personality with strong analytical customer service, and creative problem solving skills.
• Ability to work in diverse environments and with diverse groups.
• Extensive knowledge of hospitality etiquette, food preparation, and customer service training.
• Dedicated to maintaining a clean dining room and adhering to all safety and legal standards .

Experience

Waiter at Breakers  Fine Dining Restaurant ,Panama City Beach,FL.   2005-2010

• Describe menu items/daily specials  in detail and provides any recommendations .
• Accurately relay the various ingredients and cooking methods employed .
• Handle cash ,bus tables and input orders  through POS.
• Inspect the ID’s of patrons to ensure minimum age requirements for consumptions of alcoholic beverages
are  always met .
• Produced engaging fliers, postcards, and mail pieces to increase company’s clientèle .
• Developed repeatable business by establishing close and lasting relationship with the customers .

Waiter at Royal Caribbean International   2004-2001

• Provided superior guest service, friendliness and cleanliness using the restaurant’s proven systems and
routines
• Promptly greeted guests and took orders .
• Bussed tables and stocked service areas with supplies .
• Accurately prepared itemized checks and handled payments .
• Maintained 100% compliance to all standards .Ensured safety of guests and associates by completing
training for food safety and restaurant safety guidelines  .
• Successfully completed long shifts of over 16 hours without appearing tired  .

Waiter at P&O Cruises Line     2001-1998

• Assisted clients in menu decisions. Provided consistent prompt, friendly service.
• Participated in bi-weekly staff training sessions.
• Worked toghether with Assistant Managers in preparing  schedules.
• Ensure that all expectations  were met  and exceeded by  actively checking up with customers and quickly
correcting issues .
• Handle two sections of restaurant with punctual, friendly service for new and current customers.

Education

• T. Vladimirescu High School
• Catering and Restaurateurs College A.Cuza
• United States Public Health Training Courses

Professional References

• Tammy J. Coker      Phone: (850)234-6060                Restaurant Manager
• Sandy Bishop           Phone: (850)234-6060                 Restaurant Owner
• Marjorie  Smith       Phone: (850)230-2060                Front Desk Manager

1700 Golden Arrow

Las Vegas, Nevada 89169

T (702) 427-8231

H (702) 731-5415

Ronaldcolunga@live.com

Profile

Studying to obtain Phd In Financial Economics. Two years experience in sales/marketing, Content writing, Social Media marketing. Proficient in Microsoft Office, Photoshop, Social Media sites, and Team building/Managing. Serving as a content manager for Focused Inc. Proven leadership abilities, Writing skills, and communication skills.

Experience

Tools Cashier, Sears Roebuck Co; Las Vegas, Nevada — 2009-2010                                                        Tools Salesmen/Cashier. 100% customer satisfaction awards. Top seller award. Selling and maintaining  of the tools department. Assisting customers and cleaning at all times. Skills acquired include: Customer satisfaction, Selling, and Communication skills.

Salesmen,Refreshed Shoe Cleaner, Las Vegas, Nevada— 2010-2011

Salesmen of Refreshed Shoe Cleaner. Top salesmen out of  twenty four, three months consecutively. Selling of Refreshed Shoe Cleaner product. Cleaning of all shoes. Skills acquired include: Knowledge of all shoes, Jordan, Nike, Adidas,New Balance,Converse,Asics, and Etc. Excellent customer service skills. Outstanding selling skills.

Dunkxchange (Intern) — 2010-2011

Intern of Dunkxchange (DXC) sneaker trade show. Promoting event,Marketing, and content writing.  Skills acquired include: Content writing, writing skills, Social media marketing knowledge, Event promoting/event preparing knowledge, and sneaker knowledge.

Content Manager, Focused Inc, Las Vegas, Nevada — 2010-Present

Content manager of Focused Inc. Building and leadership of social media team. Handling all social media aspects of company. Skills acquired: Content Writing, Blogging, Leading, and Managing.

Education

Community College Of Southern Nevada, Las Vegas, Nevada — Finanacial Economics, 2010

Skills

Excellent writing, selling, and marketing skills. Fluent in both the English and Spanish language. Profound blogger and communicator. Highly skilled in WordPress, Blogger, and Etc.